COVID-19 Precautions

We are seeing patients face-to-face in the clinic, while following strict procedures to ensure the safety of our patients and employees. Because of this, we may need to limit the number of patients in the clinic each day.

ATTENTION: For the health & safety of all, a face mask is required while in the clinic.

Phone: 608.782.2027 or 800.950.9740

Will my appointment be in-person, virtual or by phone?

At this time, if you have an appointment scheduled, please assume it is in-person unless we’ve confirmed a virtual visit.

Depending on your needs and appointment availability, we’ll work with you to find the best option for your care.

We are working to expand access to virtual return visits. Talk with your provider or our scheduling team to determine what’s best for you.

Our staff is working tirelessly to ensure your needs are met, and that you are aware of any changes within 2 weeks of your appointment.

Do I have to wear a facemask?

Our priority is to limit COVID-19 exposure for staff and other patients during your visit, so it is mandatory that anyone entering the clinic wear a face covering.

Face coverings must be worn the entire time you are in Allergy Associates of La Crosse and must completely cover your nose and mouth.
Before your appointment, you will be asked if you are experiencing any COVID-19 symptoms such as fever, cough, shortness of breath or unusual body aches.

If a patient needs someone to accompany them into the clinic, please limit that to one additional person.

What other measures are being taken to protect me from possible exposure in the clinic?

All patients and visitors should allow at least six feet between themselves and other patients, even when wearing a face covering.

Once you are checked in for your appointment, you will be escorted to an exam room by a medical assistant. You will stay in that exam room for the majority of your appointment including any necessary skin testing. If you need bloodwork, breathing or lung capacity testing, you may be escorted to another area.

Additional cleaning measures have been put into place.

Should I still take my medications?

It continues to be important for those suffering from allergy, asthma and other respiratory issues to:

Be vigilant about following your treatment instructions and providers’ directions on your care plan(s)
Take medication and treatment as directed
Follow good health hygiene and public health recommendations

Patients needing to reorder allergy drops, please call (608) 782-2027. Your provider will review your prescription and make any necessary changes.

We care about our patients’ health, and are here to answer questions regarding your care.

Call 608.782.2027, 800.950.9740 or contact us online